Terms & Conditions


Please read these terms before using our site and we recommend that you print a copy for future reference. Your use of this website www.sirenfilms.co.uk or the content produced by Siren Films Ltd. constitutes your acknowledgement and agreement to all of the terms and conditions contained below (“Terms”). If you do not agree to these Terms you must not use this website or any content produced by Siren Films Ltd.

www.sirenfilms.co.uk is a site operated by Siren Films Ltd (“we”, “us”, “our” etc.) (company number 04546211), Floor 4, Ampersand, Commercial Union House, 39 Pilgrim Street, Newcastle upon Tyne, NE1 6QE (our main trading address) Our VAT number is 878251587.

If you wish to contact us for any reason, including because you have any complaints, you can contact us by telephoning 0191 232 7900 or by e-mailing us at admin@sirenfilms.co.uk.

You hereby agree to the following Terms:


Our Privacy Policy, available at the end of this document, sets out the way we use and collect data from you and is incorporated into these Terms.

Intellectual Property

All materials purchased, licensed or accessed online from us including, but not limited to, video, audio, graphics, text, images, and interactive media (“Content”) belong to us or have been licensed to us, and are protected by international copyright and trademark laws.

You have no ownership of the Content. You may not copy, display, create derivative works from, transmit, perform, modify, display, or sell any information, products or services obtained from this site, except as expressly permitted under applicable law, as expressly stated or described in these Terms for a specific product. The Content is licensed solely for classroom teaching, research, educational non-commercial use including multimedia projects, classroom presentations, and individual presentations for use in educational institutions or public libraries.

In addition, the contents of ancillary material such as the our web-site, promotional and other materials etc., including but not limited to design, “look and feel,” software code, text, images, audio, and audiovisual content (“Ancillary Content”), are copyrighted, with all rights reserved.

Grant of License

We grant you a limited, non-exclusive, non-sub licensable, revocable license to use the Content and the Ancillary Content in an educational setting as described in these Terms.

With regards to digital content purchased and downloaded from our site, and for the avoidance of doubt, you are not permitted to share, pass-on or otherwise distribute to any other individual.

Permitted Uses of Content

Use of the Content and related materials for any purpose not expressly permitted in these Terms is prohibited. You may not copy, display, create derivative works from, transmit, perform, modify, display, or sell any information, products or services obtained from us, except as otherwise expressly permitted under applicable law or as granted in these Terms.

Public Screening Rights

These Terms include the right for you to undertake public screenings of the Content. A public screening is a non-theatrical performance of a program, without charge, outside the home to a gathering of people other than family members and or acquaintances. These gatherings are normally found in locations such as schools, libraries, conferences, seminars and civic institutions. Public screenings DO NOT include closed-circuit transmission or intranets within a single building or on a single, geographically unified campus. Please contact us directly for further information regarding terms of use and license agreements for use in these instances.

Cancellation and Return Policy

You have a right to cancel any contract for sale made with us. If you would like to do so please contact us on 0191 2327900 or at admin@sirenfilms.co.uk within 14 days of receiving our product.

Where applicable you must then return your purchased products in saleable condition, freight prepaid within 30 days to receive a refund of the purchase price. Please note that if any purchased product is faulty we will refund the price of the product along with any applicable delivery charges.

For more information you may contact our Admin Team via admin@sirenfilms.co.uk or alternatively telephone the office.

Early Years Clip Library 30 day Free Trial

This 30 Days Free Trial Offer, which is made to you by Siren Films Ltd entitles you access to the Early Years Clip Library for a period of thirty 30 days from the moment that you activate such trial period by submitting your payment details.

By submitting your payment details, you accept the 30-Days Free Trial Offer and (i) consent to us using your payment details in accordance with our Privacy Policy ii) acknowledge and agree to Siren Film Ltd Terms and Conditions of Use & these Siren Films general Free Trial Terms and Conditions.

If you decide that you do not want to become a paying user of the Siren Films Early Years Clip Library upon the lapse of the Free Trial Period, you have to terminate your account by the end of the Free Trial Period.

You may only use this Free Trial Offer once. Siren Films Ltd reserves the right, in its absolute discretion, to withdraw or to modify this Free Trial Offer and/or the 30-Days Free Trial Terms and Conditions at any time without prior notice and with no liability.

Disclaimer of Warranties

We make no warranty whatsoever without limitation as to the accuracy, reliability, availability, suitability, quality, or operation of any information, software, or service provided.

All information, products and other content (including third party information, products and content) provided under these Terms or included in or accessible from us is provided “as is” and without warranties of any kind.


You agree to indemnify us, our directors, officers, shareholders, parents, subsidiaries, affiliates, agents and licensors, from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from your violation of these Terms.

Governing Law

These Terms and all subsequent use and distribution of content provided by Siren Films Ltd. are protected by the laws and other of England.


Siren Films Ltd. and our respective logos and strap lines that appear throughout the Web site belong to us, and other marks belong to third party trademark owners. Except as permitted by applicable laws, You are prohibited from using any of the marks appearing on this site without express written consent from their respective trademark owners.


We are under a legal duty to supply products that are in conformity with these Terms.

We will accept any order you place with us by emailing you. At which point a contract will exist between you and us. If we are unable to accept your order, we will inform you.

If you wish to make a change to your order please contact us. We will let you know if the change is possible.

Where applicable the costs of delivery will be as displayed to you on our website and we shall endeavor to deliver them to you as soon as reasonably possible and in any event within 30 days after the day on which we accept your order. If the order is for the purchase of digital content, we will make the digital content available for download by you once we accept your order.

Please note that for most products bought online you have a legal right to change your mind within 14 days and receive a refund.

To end the contract with us, please let us know by doing one of the following:

(a) Phone or email. Call customer services on 0191 2327900 or email us at admin@sirenfilms.co.uk. Please provide your name, home address, details of the order and, where available, your phone number and email address.

(c) By post. Print off the form provided at the bottom of these Terms and post it to us at the above address. Or simply write to us at that address, including details of what you bought, when you ordered or received it and your name and address. 

Personal Information

We will use the personal information you provide to us: (a) to supply the products to you; (b) to process your payment for the products; and (c) if you agreed to this during the order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us.

We will only give your personal information to other third parties where the law either requires or allows us to do so.


Please note that if you are a consumer you may only purchase products from us if you are at least 18 years old. If you are not a consumer you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our site; or use of or reliance on any content displayed on our site. If you are a business user, please note that in particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Nothing in these Terms seeks to limit or exclude our liability to you where it would be unlawful to do so; this includes for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation or breach of the terms implied by any applicable statute.

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You are aware that certain of our services may require the streaming of digital content online and as such you are aware that you are responsible for ensuring that you have made all necessary arrangement to allow you to access and use such services.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at admin@sirenfilms.co.uk.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

We reserve the right to refuse service and terminate accounts at its sole discretion, with or without cause, including, but not limited to, if we believe your conduct violates applicable law or is harmful to us.

We reserve the right to change, modify, add, or remove portions of these Terms of Use or this service at any time. Please check this page periodically for any modifications. Your continued use of this site following the posting of any changes will mean that you have accepted the changes. You may add, delete, or modify features, titles, as well as the scope of service and support provided. Pricing, product features and specifications, and product title library are all subject to change without notice.

No delay or failure of on our part to take action under these Terms will constitute a waiver by us, unless expressly waived in writing by us.

With the exception of the rights to use Content, all other provisions of these Terms shall survive termination and shall continue to legally bind you.

These Terms of Use constitute the complete agreement of the parties and contain the entire understanding of the parties hereto relating to the Content, supersede any prior written or oral agreement or understanding between the parties with respect to the Content, and cannot be changed or terminated orally. Only a written document specifically referencing these Terms of Use and signed by the parties hereto may amend them.

If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Updated: 6th March 2020





Siren Films Ltd. is strongly committed to protecting your privacy and providing a safe online experience for all of our users while offering the highest quality educational media to them. Because we gather certain types of information about and from users so that we can fulfil your requests and better serve your needs, we feel you should fully understand the terms and conditions surrounding the collection and use of this information. This privacy statement, in conjunction with our Terms of Use (above) discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline. Please read the complete Online Privacy Policy below, as well as our Terms of Use, and contact us if you have any questions.

By visiting our site www.sirenfilms.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 2018 , the data controller is Siren Films Ltd.



You can visit our website without giving us any personally identifiable information. So that we can provide our users with the most efficient, enhanced, and personalized service, we request information about you in certain circumstances, and also collect certain information via cookies automatically. We also use contact lists and other information we may obtain from third parties. For the convenience of our customers and to better serve you, a customer account includes all the collected personal information we may have, but you can update or correct your contact information or change your preferences about receiving offers and information from us at any time.

Information Users Volunteer

We collect personally identifiable information such as names, mailing addresses, and/or email addresses when you place an order (see the section below for more information on orders), or through optional, voluntary registration at our website. Website visitors may register to receive email updates, offers, brochures or promotions. Registration may also be requested in connection with certain surveys. Registration can be accomplished by submitting your email address, name, address, phone number and institution. Our registration form will indicate what information is required and what information (if any) is optional. This information will be collected during registration on our site or in connection with specific activities (for example, when placing an order).


If you wish to place an order online, you must either establish a credit card account with us or go through a purchase order approval process. In addition to the customary information needed to fill your order (full name, address, delivery name and address), orders necessitate collection of additional personal information, such as your credit card number and credit card expiration date, or your purchase order number.

Information Collected Automatically

We also may collect your IP address, browser type, access times and referring website address. This helps facilitate your online experience at our website. In addition, we may use cookies to track usage patterns at our site. See below for more detail on cookies.


We use information you provide to fulfil your requests and improve our products.
We use personal information so that we may display or send custom, personalized content to our website visitors and to send newsletters, mail, emails, features, promotional material, surveys and other updates, information or offers to our users. A user may, at any time, opt out of receiving such information. We also use collected information to evaluate and administer our products and services, fulfill customer requests, respond to any problems that may arise (such as delivery issues, difficulties in navigating our site or accessing certain features), as well as to gauge user trends to determine what products and services are most popular with users.

Of course, we use personal information to allow you to make product purchases at our website. Rest assured that we and our technical and fulfilment agents and consultants follow careful procedures to safeguard credit card data in connection with your transactions.


Personal information is available to Siren Films Ltd. and its technical and fulfillment agents and consultants who make this site and our products and services available to you. We use WooCommerce to provide the the shop, subscription and membership services on our site. From time to time we may need support from WooCommerce.com to investigate technical issues. To do this we allow them Administrative access to the site for only the period they are investigating the issue. They may use specific user accounts and/or orders, subscriptions and memberships to identify errors with the system. You can view WooCommerce’s terms and conditions here: [insert terms and conditions]. We share your personal information with third parties other than these technical and fulfillment agents and consultants only with your prior permission.

Siren Films Ltd. may access any personal information you provide for internal marketing purposes, including sending you notice of new publications, services or products we offer likely to be of interest, and filling orders. To facilitate orders, Siren Films Ltd. will cache your order information, and create an authorization with a merchant account (i.e., your credit card company) if you use a credit card to make a purchase. There are many companies who may be required to assist Siren Films Ltd. in making its products and website available to you. Web host firms and technical and database consultants may have access to personally identifiable information in the course of making our products and services available. All companies working for Siren Films Ltd. must comply with our information collection, use and disclosure policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law.

Credit Card Companies

As in any transaction, your credit card company will receive relevant information about the item(s) purchased, your name, and your billing address. Siren Films Ltd. will not otherwise provide any personal data to your credit card company.
Important Note
We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.



Your Web browser offers so-called “cookies” which, if you allow their use, store small amounts of data on your computer when you visit a website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. Cookies assist us in tracking which of our features you like best. Cookies also enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser and our websites are viewable even if you disable the cookie function on your browser. However, if you disable cookies, some features or offerings will not be available to you.

We use the following cookies:

  1. Google Analytics and our shopping cart cookie



We believe that choice in how and when you are contacted is key to customer satisfaction, so we offer several ways for you to update your contact information or change your preferences.

  1. If you are a registered user at our website, you will be able to log in and update or change your contact or account information.
  2. You may unsubscribe to any of our online email updates by following the unsubscribe instructions in the body of any message.
  3. You may write to us and update your contact information or ask that we not share your personal contact information with third parties at:

Siren Films Ltd. Floor 4, Ampersand, Commercial Union House, 39 Pilgrim Street, Newcastle upon Tyne, NE1 6QE

  1. In those instances, we will retain your information in a “do not promote” file in our database.
  2. You may also contact us at admin@sirenfilms.co.uk.

We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 days for email.



We use Secure Sockets Layer (SSL) technology to encrypt important information, such as your credit card data, in an effort to prevent unauthorized access during transmission of your orders over the Internet. We incorporate standard industry practices internally and with our service providers suitable to the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this policy.

Your personal information will also be protected by the password you created when you registered at our website. The confidentiality of any password is yours to protect. You may change it at any time by following the instructions on the website. Although we use our best efforts to assure that your data remains secure when maintained by us, security during Internet transmissions cannot be assured. Siren Films Ltd. employees are made aware of its privacy practices through periodic communications and training. We limit access to personal data only to those Siren Films Ltd. employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled, secure environments. To maintain the highest level of security, we conduct internal reviews of our security measures on a regular basis.


Our websites and the servers that make these sites available worldwide are located in the United Kingdom. The laws of England and Wales govern all matters relating to these sites. Any information you provide in registering or ordering at our website will be transferred to the United Kingdom. By visiting our sites and submitting information you authorize this transfer, processing and use.


We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the policy when you visit our site to be sure you are aware of and understand our current policy. If we make material changes to this policy or in how we will use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make material changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so, and we will email registered website visitors information on material changes to this policy.


If you have any questions about this Privacy Policy or our privacy practices, please email us at: admin@sirenfilms.co.uk.

Or you can contact us by mail at: Siren Films Ltd, Floor 4, Ampersand, Commercial Union House, 39 Pilgrim Street, Newcastle upon Tyne, NE1 6QE

Or you can telephone the office: +44 (0)191 232 7900

Updated: 6th March 2020